Water Damage

Response Time Is Critical

Water damage to your home or place of business can be a traumatic experience. Matters are quickly made much worse by slowed response time. The faster you take action, the less your total damages may be. Contact MasterDry, LLC immediately.  We have 24- hour emergency service and we will quickly have your home or business back in its proper state.

The introduction of water into a building structure can be a serious problem, regardless of its source. Water can quickly devastate the entire structure and all of the buildings' contents. To reduce the future potential health risk as well as the amount of overall structural damage, the importance of rapid response cannot be stressed enough.

According to the IICRC Standard and Reference Guide for Professional Water Damage Restoration (IICRC S500), there are three categories of water that cause damage in buildings. They are summarized as follows:

Category 1
“Clean Water”
A clean water source is one that does not pose substantial harm to humans.  Examples of clean water sources may include broken water supply lines, tub or sink overflows with no contaminants, appliance malfunctions involving water supply lines, melting ice or falling rain water (not that which flows over the soil), broken toilet tanks and even toilet bowls that do not contain contaminants or additives.  
Category 2
“Gray Water”
Unsanitary or gray water contains some degree of contamination.  Potentially, it could cause substantial discomfort or sickness if consumed by humans, and it carries microorganisms or nutrients for microorganisms.  Category 2 water examples may include discharge from dishwashers or washing machines, overflows from washing machines, overflows of toilet bowls with some urine (no feces), broken aquariums and punctured water beds.  All these may contain chemicals or biocontaminants.  Time and temperature aggravate Category 2 water contamination significantly.  Water in flooded structures that remains untreated longer than 48 hours can change from Category 2 to Category 3.
Category 3
“Black Water”
Category 3 black water always contains pathogenic agents.  Grossly unsanitary, black water sources are those that arise from sewage or other contaminated water entering a structure.  Sewage contains the expected urine and feces; but it also could contain dangerous chemicals or medical wastes.  Toilet backflows that originate from beyond the toilet trap are considered to be Category 3 water situations, regardless of visible content or color.  This category includes all forms of sea water, ground surface water, and rising water from rivers or streams.  They carry silt and organic matter into structures and create Category 3 black water situations.  In situations where structural materials and / or contents have been heavily contaminate with such materials as pesticides, heavy metals or toxic organic substances, the water damage is considered to be Category 3 water. These water damages are considered highly contaminated and could cause death or serious illness if consumed by humans. 








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